Had a great experience with us?
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Some previous comments:
Hi Craig and Karen
I feel compelled to thank you for a truly honest experience with the purchase and the after sales service. You truly defy the reputation that goes with 'used cars sales'... Not many or any offer the genuine reassurance of a warranty. What I was most pleased and amazed at was the enthusiasm towards rectifying the issues I had with my vehicle and the lengths you guys went through to have it repaired by Ford service centre.., while offering a courtesy vehicle. You after sales service was so impressive that I would certainly hope to find my next car choice on your forecourt... Thank You!
A very good customer experience
Purchased a Volvo from Craig at JLC to tow our caravan. Craig was very helpful, being a caravanner himself, he knew what we needed. A very good customer experience, a minor adjustment to the handbrake after purchase was correctly quickly and efficiently with a spare part. We certainly recommend JLC and will take the Volvo back for MOT and service. Craig goes the extra mile to make sure the car was in first class condition, fitting new parts to ensure tip top shape before collection. Would recommend JLC to others.
Just wanted to say a big thank you for all your support over the last month it really goes a long way to know that help is at hand, many of garages would've washed their hands off the customers once they've taken their money but its good to know there are some genuine dealers out there that look after their customers so once again many thanks for everything.
All the best,
I wanted to write to you to express my thanks to your excellent service and support after the problem with the car ! being only 2 years old and 20,000 miles you dont expect to have problems with it and living down south my first thought was OH NO !!, but having your helps has just proved that there people out there who do care about others and i cannot thank you enough i will recommend everybody who i speak to to contact you before anybody else and i will most certainly be back for my next car ! Thanks so much craig and jlc cars
David Summers, Surrey
Faultless service from start to finish,thanks for all your help Craig.
Phil Richards, Derby
Just wanted to wish you all the best for 2010, secondly could i thank you for such a great service i have had from you, the mondeo st tdci is a top car, and im 200% happy with it .The part exchange of my zafira was quick,no messing and no usual salesman rubbish,just honesty and a huge knowledge of fords certainly works well!! i will be using yourselves for my service when the time comes.
Just felt i had to write to you to express my thanks and gratitude for the after-sales service i have received since buying this car only 2 weeks ago!The problem was not yours but you took time out from your holiday to make sure my car was fixed with minimal delay and fuss.I would also highly commend the warranty company who were extremely attentive and professional in authorising the work to be carried out.
It is not possible to experience a company’s after-sales service until you need it,and i certainly would have no hesitation in recommending the rest of my family and friends to purchase their next car thought JLC CARS.
Chris Jackson, Solihull
I bought a peugeot from craig, i travelled 300 miles to view it based on craigs assurance it was in excellent condition .The car was immaculate.superp service start to finish.The personal touch beats the competition every time!
I bought a Mondeo from Craig over 12 months ago. The car is fantastic, Craig knows Fords inside out. He is true to his word and couldn’t be more helpful. I travelled a long way to get the right car and right service. Excellent.
H. Belshaw, Dunsop Bridge
What a refreshing experience, to find a car saleman who does everything he says he would do.
I bought a Mondoe estate from Craig which has been brilliant and the follow up service has been everything that was promised by him.
Price and service top marks
I have already recommended Jlc cars to my friends.
David Stamford, Lincs
I would just like to say that the chrysler is absolutty fantastic,we both really like the car and are very happy with it(now it has had a new battery)i will recomend you to my friends if and when they need a new car. Thanks.
Tom Millward, Cheshire
We have now Brought three cars off Craig at JLC Cars (Peugeot 206cc, Peugeot 106, and a Mondeo) all excellent value for money and excellent service will buy from here again, Thank you !!!
Cliff Noakes, Derby
I bought Ford Mondeo Estate from this company,car has been excellent and I have had first class service.Will be recommending you to all my friends.
Mr Brookes, Atherstone
I brought a mondeo from jlc cars and would tell anybody looking to buy a car to speak to this company from start to finish it was a easy exchange and will buy from here again thanks very much !!
Mr D. Stawart, Lincoln
Craig, Just a quick word to say thanks once again for the Mondeo, fantastic car, and the fact that this is the fourth car I’ve bought from you, including one for the wife, says it all really – your service and attention to detail is second to none and, as you know, you’ve already had several recommendations from me and I will certainly continue to send people your way.
Marvin, Castle Gresley
Its not very often that garages get any type of recommendation these days. As all you ever get is lies and silly repair prices for work on your car, but I have just found the best place I have ever used. (And I'm 67 years old). jlc service centre gave me all the respect you could ever ask for,value,courtesy,honesty and friendliness,you don't get this anywhere now so please dont let standards slip as you have just won all mine and my family's custom for life,thank you so very very much, see you soon.
Mr Ratcliffe, Leicestershire
Great car thanks Craig!
I have always had the highest level of service from JLC cars and can recommend them unreservedly. .They recently helped me out at short notice which is typical of their high level of customer service. My sincere thanks to Craig and Simon.
Bill Owen, Yoxhall
I came to JLC following a string of negative experiences with car sales people. From the outset Craig listened to what I wanted and has been completely honest. I am over the moon with my new car! I would highly recommend Craig and his company.
Helen Boorman, Worcestershire
And they had the following enquiry:
I came across a lovely Ford Focus at JLC cars following a recent bad experience with another motor dealer. The car was very competitively priced and I found Craig to be most helpful and courteous and he quickly responded to all my messages. He went the extra mile to ensure I was thoroughly happy with my purchase and he sets a very high standard for the rest of the motor trade to try and follow. I would say without doubt that this is probably the best buying experience I've ever had purchasing a motor car and I wouldn't hesitate in recommending JLC cars to anyone. I can now understand why people flock from all corners of the country to purchase a vehicle from JLC. Thank you very much to Craig and all the staff at JLC cars.
Simon Skelton, Yorkshire